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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Pearl detailing and a non-slip sole are an unusual combination, and a useful one. These sandals look like party shoes but grip like everyday ones, which matters for a toddler on a polished village hall floor.
Toddler shoes should be snug at the heel and roomy at the toe. Check that your child can wiggle their toes freely and that the heel does not lift when they walk. If either fails, the size is wrong regardless of what the label says.
Are they slippery on wooden floors? The sole is textured for grip, which is specifically why they suit indoor events where party shoes usually slide.
Are they suitable for a new walker? Soft, flexible soles are generally better for new walkers than rigid ones. Check the sole flexes at the ball of the foot.
Do the pearls come off? Applied decoration on any children shoe can loosen with heavy wear. Check them periodically, particularly with younger children.
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