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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
An open-toe summer sandal in matte PU leather, cut for the one to six age range. The matte finish is the detail worth noting: it does not shine like patent, so scuffs from a week of ordinary wear are far less obvious.
These are PU leather, a synthetic material, rather than animal leather. In practice that means they wipe clean easily and cost less, and they do not stretch and mould to the foot the way real leather does. Worth knowing when you judge the fit, because what you try on is close to what you will keep.
Will they stretch to fit? Not meaningfully. PU does not give the way leather does, so buy the size that fits comfortably now.
How are they cleaned? A damp cloth is usually enough. They do not need or benefit from leather polish.
Do they suit wide feet? Because they do not stretch, a child with wider feet may need a size up. Check width as well as length.
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