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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Occasion shoes for children have to survive the occasion. These flat bow sandals are dressy enough for a wedding or a party but built on a flat sole, so a child can run around the reception in them rather than being carried out of them.
Measure your child feet late in the day, when they are at their largest, and leave roughly a thumb width of growing room at the toe. Children feet change fast, so re-check the fit every couple of months rather than assuming last season size still applies.
Are these comfortable for a whole day? The flat sole helps considerably. As with any occasion shoe, a first outing is more comfortable if the shoes have been worn briefly at home beforehand.
Will they suit an older girl as well as a toddler? The style spans a wide age range. Check the size guide for the specific fit you need.
Can they be worn casually? Yes. Without the occasion outfit around them they read as ordinary summer sandals.
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