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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Newborn dressing should be uncomplicated. This hooded jumpsuit is a single warm piece with a hood attached, which is about as few decisions as a 4am change can involve.
Newborns lose heat quickly but overheat easily too. A good rule is one more layer than you are comfortable in, and check the back of the neck rather than hands or feet, which run cool normally. Wash before first wear, cool cycle, low heat drying.
How do I tell if my baby is too warm? Feel the back of the neck or the chest. Hands and feet feel cool on most babies regardless of how warm they are.
Is the hood needed indoors? Generally not. Indoor hats and hoods can contribute to overheating, so keep them for going out.
Will it fit a very small newborn? Cut varies by size. Check the size guide, and remember most newborns grow through the smallest size quickly.
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