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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Ball pit balls turn a playpen, a paddling pool or a corner of a room into something a child will stay in. These are soft plastic, thickened rather than thin, so they hold their shape under a toddler rather than cracking underfoot.
Check balls periodically and remove any that have cracked, since a cracked ball has sharp edges. Ball pits should be supervised, and balls kept out of a cot or sleep space entirely.
How many do I need? It depends entirely on the size of the pit or pool. Measure the area and check the quantity on this listing before ordering.
Do they crack? These are thickened to resist it. Any ball that does crack should be removed immediately.
How are they cleaned? Rinse in warm soapy water and dry. It is worth doing periodically, as ball pits collect a lot.
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