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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Fine hair and tight elastics do not get on. These bear bow scrunchies use a fabric-covered band, which grips a ponytail without the snagging and breakage that plain rubber bands cause on young hair.
Best for girls with enough hair to tie back, from around three years upwards. Hand wash occasionally in warm soapy water and reshape while damp.
Will these damage fine hair? Fabric-covered bands are considerably gentler than bare elastic, which is the main cause of breakage at the tie point.
Do they hold a thick ponytail? Yes, though a very thick ponytail may need the band doubled rather than tripled.
Are they suitable for a toddler? Scrunchies suit a child with enough hair to gather. Younger children with fine hair generally do better with a clip.
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