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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Plush ball ties are the ones children actually ask for. The soft pom-pom sits at the base of a ponytail or a bunch, and forty of them means every colour combination is available on a morning when a decision has to be made quickly.
Plush balls attract dust and lint over time. A gentle brush revives them. As with any accessory with attached parts, check them periodically and supervise younger children.
Are the balls soft or hard? Soft plush, which is more comfortable than hard beads if a child lies down wearing them.
Do you get matching pairs? With forty in assorted colours there will be pairs, though the exact mix varies by pack.
Are they safe for toddlers? Supervise younger children given the attached parts, and remove all hair accessories before sleep.
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