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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Embroidered detailing outlasts printed detailing, which is the difference worth paying attention to on an accessory that gets handled constantly. These two flower clips are stitched rather than printed, so the design does not crack or fade at the fold.
Embroidered fabric accessories keep their shape best if they are spot cleaned by hand rather than machine washed. Store them flat so the stitching does not get crushed.
Why choose embroidered over printed? Stitching does not crack, peel or fade the way a printed transfer does with repeated handling.
Do they hold in fine hair? The small size helps. Position them where there is enough hair for the clip to grip properly.
How are they cleaned? By hand, gently. Machine washing crushes the embroidery and distorts the shape.
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