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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Knitted accessories suit the colder months in a way plastic ones do not. These two rabbit clips are made in a soft knit, which gives them texture and warmth against a winter coat and hat rather than looking out of season.
Knitted accessories catch on things more readily than smooth ones. Check them for pulls or loose threads regularly, and keep them out of the washing machine, where the shape will not survive.
How should these be cleaned? Spot clean by hand. A machine wash will distort knitted shaping permanently.
Are they warm enough to replace a hat? No, they are decorative rather than functional warmth. A hat still does the actual job.
Are they safe for a baby? With supervision, and never during sleep. Check regularly for loose threads or parts.
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