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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Twenty butterfly clips in assorted colours means you can match an outfit rather than compromising on whatever clip is nearest. That is the practical case for buying in quantity: choice on the morning, not just quantity in the drawer.
Because colours are assorted, the exact mix varies between packs. Store them in one container rather than loose in a drawer, or the twenty becomes six remarkably quickly.
Can I choose the colours? No, they arrive as an assorted mix. That variety is what makes matching outfits possible.
Are they suitable for young children? Small clips mean small parts. Supervise children under three and remove clips before sleep.
Can several be worn at once? Yes, and most children do exactly that. The small size is what makes it work.
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