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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
A feeding mat does two jobs. It protects the table from whatever lands on it, and it marks out a clear space that belongs to your child. This silicone placemat does both, gripping the surface underneath so it does not travel across the table mid-meal.
Useful from the first highchair meals through to the age where a child eats at the table with everyone else. Wipe after each meal, wash properly at the end of the day, and store flat or loosely rolled rather than creased.
Does it stay put on any table? It grips best on a clean, dry, smooth surface. Textured or crumb-covered tables reduce the hold.
Can I take it out to eat? Yes, that is one of its better uses. It rolls up small and turns an unfamiliar restaurant table into a familiar surface.
How should it be stored? Flat or loosely rolled. Folding it into a hard crease repeatedly is what damages silicone over time.
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