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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Drinking through a straw is a genuine skill, and it is easier to learn from a stable bowl than a wobbly cup. This reusable feeding bowl comes with a straw built into the design, which lets a child practise suction while the bowl itself stays flat on the tray.
Best introduced around the point your child manages soup and thin purees, and useful for keeping fluid intake up during a cold. Rinse the straw channel thoroughly after every use, as that is where residue collects.
How do I clean inside the straw? Rinse immediately after use and flush warm soapy water through the channel. Dried residue is much harder to shift than fresh.
At what age does straw drinking start? Many children manage it in the second year, though it varies widely. There is no benefit in rushing it.
Can it be used as a normal bowl? Yes. Plenty of families keep using it long after the straw practice has served its purpose.
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