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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Hair ties disappear. Not gradually, but completely, which is why buying one or two is a waste of a trip. This pack of twelve is the practical answer: enough to keep some in a bag, some in the car and some actually at home.
Keep a few in a school bag, a few by the door and a few wherever hair actually gets tied. Distributing them is more effective than storing them in one place, because one place is always the wrong place.
Are these plain or decorated? Plain, which is the point. These are the everyday workhorses rather than the special ones.
Will twelve last? Longer than two, which is what most families run out of. Losses are constant with hair ties.
Do they suit adult hair too? The sizing works for older children and adults, which is why they often end up shared.
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